• First, we ask that orders be booked at least 2 weeks ahead.

• We prioritise projects based on your deadline.

• Crafting personalised artwork takes time, ensuring top-notch results.

• Remember, orders placed within 10 days of the deadline will incur a 20% extra charge.

To maintain financial security for our team and ensure smooth communication, we request a 60% advance payment before commencing any project. The remaining 40% is due just before we deliver the final project to you, our valued client. This policy helps us serve you better while upholding our commitment to excellence.

We do not provide the source files for the project but we ensure to provide high-quality exports of the same.

• Each artwork is crafted from scratch and tailored to your needs.

• Ensuring your satisfaction means fulfilling your requests, which takes time.

• We dedicate multiple hours to a single artwork, investing time and effort for the best outcome.

• Every step is meticulously done by hand, demanding time and resources upfront.

We’re delighted to offer shipping both within India and internationally. Whether you’re here or abroad, we’ve got you covered! Please note that shipping costs may vary depending on your location.

• Regardless of the size you choose, the artwork maintains a consistent price since it is created digitally.

• However, framing charges may vary based on the size of the frame you choose.

• We provide a standard 10×10 inches frame at a fixed price.

• Should you opt for a size larger or smaller than the standard, framing costs will vary accordingly.

To commission artwork, simply fill out our online form with your specifications, preferences, and any reference materials you have in mind. We’ll then connect you with a talented artist who will work closely with you to bring your vision to life.

Our artists are skilled in a wide range of styles and mediums. Whether you’re looking for a portrait, invite, or a custom design, we have artists with diverse expertise to cater to your needs.

Yes, absolutely! We encourage open communication with our artists throughout the process. You can provide feedback and request modifications until you are completely satisfied with the final result. However, free of charge changes are limited to 3-times beyond which each change is priced at Rs. 500.

Our pricing is based on factors such as the complexity and urgency of the artwork. Once you submit your commission request, we will provide you with a personalised quote. Our goal is to offer transparent pricing and ensure you receive high-quality, customised artwork within your budget.

We accept payments through bank transfer and UPI. Once you approve the commission details and quote, we will provide you with an invoice. The artwork process begins once the non-refundable deposit payment is received.

Customer satisfaction is our priority. If you are not completely satisfied with the final artwork, we will work closely with you to address your concerns and make necessary adjustments. Please refer to our Terms and Conditions for more details on our satisfaction guarantee.

Absolutely! Commissioned artwork makes for a unique and thoughtful gift. During the commissioning process, you can specify if the artwork is intended as a gift, and we will accommodate any (art related) special requests you may have.

We adhere to a policy of creating art that is respectful and within legal and ethical boundaries. We reserve the right to decline commissions that violate our content guidelines. Please review our Terms and Conditions for more information on content restrictions.

If you have any further questions or need assistance, feel free to reach out to our customer support team at support@stroke-a-doodle.com. We are here to help and ensure your commissioning experience is smooth and enjoyable.